Refund Policy:
Digital Products: Due to the nature of digital products, we do not offer refunds on downloadable items unless there is a proven technical issue with the files that cannot be resolved. If you experience any problems with your download or the file itself, please contact us, and we will make every effort to rectify the issue.
Custom Calligraphy Designs: For custom design services, refunds will not be issued once the design process has started. However, if you are dissatisfied with the final product, we will work with you to make revisions within the agreed-upon project scope.
Return Policy:
Digital Items: Since all our products are digital, there are no returns for manuscripts, designs, or any other digital content. Once the files are downloaded, they are non-refundable and non-returnable.
Technical Support: If you encounter any issues with our files, such as compatibility problems or download errors, please contact our support team immediately. We are dedicated to resolving any issues to ensure your files work as expected.
Contact Us:
For any concerns or issues regarding your order, please reach out to our support team at [insert contact information]. We are here to assist you and ensure you have a smooth and satisfactory experience with Khataraby.
Thank you for choosing Khataraby for your Arabic calligraphy needs!