Terms and Conditions
Introduction
Welcome to Khataraby, your trusted platform for purchasing and designing digital Arabic calligraphy. By using our website and purchasing any products or services, you agree to abide by these terms and conditions (“Terms”). These Terms govern your access to and use of our website and services. If you do not agree with any of these Terms, please refrain from using our website or making any purchases.
1. Definitions
- “Khataraby” refers to the online store operated by us.
- “Customer” refers to any individual or business entity that uses our website or purchases our products/services.
- “Product” refers to any digital Arabic calligraphy designs available for purchase on the Website.
- “Services” refer to customization and design services related to Arabic calligraphy offered by Khataraby.
- “Website” refers to [Khataraby website URL].
2. Use of the Website
By accessing the Website, you agree to use it only for lawful purposes and in a manner that does not violate any applicable laws or regulations. You agree not to engage in activities that could damage, disable, or impair the Website or interfere with other users’ enjoyment of it.
Khataraby reserves the right to terminate or suspend your access to the Website if you violate these Terms or engage in any prohibited activities.
3. Intellectual Property Rights
All content available on the Website, including but not limited to digital calligraphy designs, text, graphics, logos, and software, is the intellectual property of Khataraby unless otherwise stated. Unauthorized copying, redistribution, or reproduction of any materials on the Website is strictly prohibited.
Custom Design Ownership
For custom Arabic calligraphy designs commissioned by customers, Khataraby retains ownership of the intellectual property unless otherwise agreed upon in writing. You are granted a limited license to use the custom designs as specified.
License to Use
When you purchase a design, Khataraby grants you a non-exclusive, non-transferable license to use the product for personal or commercial use, depending on the specific license agreement. Redistribution, resale, or claiming ownership of the design is strictly prohibited.
4. Orders and Payments
Order Process
Once you place an order through the Website, you will receive a confirmation email. All orders are subject to acceptance by Khataraby, and we reserve the right to refuse any order at our discretion.
Pricing
All prices displayed on the Website are in [Currency] and may be subject to change at any time. The final price is inclusive of applicable taxes, if any, depending on your location.
Payment
Payments for products and services must be made through the available payment methods on the Website. Your order will not be processed until full payment is received.
5. Digital Product Delivery
Delivery Method
All products are digital and will be delivered electronically to the email provided or through a download link after payment is processed. No physical items will be shipped.
Delivery Timeline
We aim to deliver all digital products within [Delivery Time Frame]. For custom designs, the estimated delivery time will be provided during the design process and may vary based on complexity.
Download Limits
You may be allowed a limited number of downloads for the purchased digital product. The download link will be valid for [2 Days] after the purchase.
6. Refund and Cancellation Policy
Refunds
Due to the digital nature of our products, all sales are final. We do not offer refunds or exchanges for digital products or custom designs. However, if there are any defects in the file or you encounter a problem with the product, please contact us within [5 Days] for assistance.
Cancellations
You may cancel an order for a custom design only before the design process begins. Once work on the design has started, cancellations are not accepted.
7. Customization and Revisions
Custom Design Requests
Customers can request custom Arabic calligraphy designs by providing clear specifications. Khataraby will provide an estimated delivery time and price before starting the design process.
Revisions
A limited number of revisions for custom designs may be included in the price, as agreed upon during the ordering process. Additional revisions beyond this limit may incur additional fees.
8. Limitation of Liability
Khataraby shall not be held liable for any damages, losses, or liabilities arising from the use or inability to use the Website, products, or services. Our liability is limited to the amount paid by the Customer for the specific product or service in question.
9. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Country/Region]. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].
11. Amendments
Khataraby reserves the right to update or amend these Terms at any time. Any changes will be posted on this page and will become effective immediately.
12. Contact Information
For any inquiries or concerns regarding these Terms, our products, or services, you can contact us via:
- Email: [info@khataraby.com]
- Phone: [212652111178]
By purchasing from Khataraby, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.